Privacy Policy

This Privacy Policy explains how Befriendingmonmouthshire, operating at befriendingmonmouthshire.org.uk, collects, uses, stores, and protects personal information when you visit our website. As the data controller for information processed through befriendingmonmouthshire.org.uk, we are committed to handling your data responsibly and transparently in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Please read this policy carefully before using our site.

Information We Collect

Information You Provide

  • Your name and email address if you contact us via our enquiry or feedback form
  • Any comments, questions, or messages you submit directly to befriendingmonmouthshire.org.uk
  • Subscription details if you opt in to receive newsletters or updates from us
  • Preferences or selections you voluntarily share when participating in surveys or polls

Information Collected Automatically

  • IP address and approximate geographic location (country and region level)
  • Browser type, version, and operating system
  • Pages visited on befriendingmonmouthshire.org.uk, time spent, and navigation paths
  • Referring URLs indicating how you arrived at our site
  • Device identifiers and screen resolution for analytics purposes
  • Cookie data as described in the section below

Cookies We Use

Befriendingmonmouthshire.org.uk uses cookies to ensure the website functions correctly, improve user experience, and measure how our content is used. By continuing to browse our site, you consent to the placement of non-essential cookies in accordance with your preferences set via our cookie consent tool.

Cookie Type Purpose Retention
Essential Required for core site functionality, security, and session management on befriendingmonmouthshire.org.uk Session / up to 1 year
Analytics Collects anonymised data on page views and user behaviour to help us improve site content and performance Up to 26 months
Affiliate / Marketing Tracks clicks on casino operator links so that referral commissions can be attributed correctly to befriendingmonmouthshire.org.uk Up to 30 days
Preferences Remembers your cookie consent choices and site display preferences between visits Up to 12 months
Third-Party Set by embedded tools such as video players or social sharing widgets; governed by the respective third-party policies Varies by provider

How We Use Your Data

  • To operate, maintain, and improve befriendingmonmouthshire.org.uk and its casino review content
  • To respond to enquiries or support requests you submit to us
  • To send newsletters or content updates where you have given explicit consent
  • To analyse site traffic and user behaviour in order to enhance the quality of our reviews and guides
  • To track affiliate referrals and manage relationships with licensed casino operators we review
  • To comply with legal obligations under UK law and applicable data protection regulations
  • To prevent fraudulent activity and maintain the security of our website

Legal Bases for Processing

All personal data processed by befriendingmonmouthshire.org.uk is handled on one or more lawful bases as defined under the UK GDPR. Where we send marketing communications or place non-essential cookies, we rely on your freely given, informed consent (Article 6(1)(a)), which you may withdraw at any time. For analytics, affiliate tracking, and general site improvement activities, we rely on our legitimate interests (Article 6(1)(f)) in operating a commercially viable review platform, provided those interests are not overridden by your rights and freedoms. Where processing is necessary to fulfil a contract or legal obligation, we rely on Articles 6(1)(b) and 6(1)(c) respectively.

Third Parties & Affiliate Links

Befriendingmonmouthshire.org.uk contains affiliate links to licensed casino operators. When you click these links, you leave our site and the operator's own privacy policy will govern any data collected. We may receive a commission if you register or deposit with a linked operator; this does not affect the independence of our reviews. We also use third-party analytics providers (such as Google Analytics) who process anonymised usage data on our behalf under data processing agreements. We do not sell your personal information to any third party.

Your Privacy Rights

  • Right of Access: Request a copy of the personal data befriendingmonmouthshire.org.uk holds about you
  • Right to Rectification: Ask us to correct any inaccurate or incomplete personal data
  • Right to Erasure: Request deletion of your personal data where there is no compelling reason for its continued processing
  • Right to Data Portability: Receive your data in a structured, machine-readable format where technically feasible
  • Right to Object: Object to processing based on legitimate interests or direct marketing at any time
  • Right to Restrict Processing: Ask us to limit how we use your data in certain circumstances
  • Right to Withdraw Consent: Withdraw consent for any consent-based processing without affecting prior lawful processing

To exercise any of these rights, please contact us using the details in the Contact section below. We will respond within 30 days. If you are unsatisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

Data Security & Retention

Befriendingmonmouthshire.org.uk implements appropriate technical and organisational measures — including SSL encryption, access controls, and regular security reviews — to protect your personal data against unauthorised access, loss, or disclosure. We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements. Contact form data is retained for a maximum of 24 months; analytics data is retained in line with provider settings, typically no longer than 26 months. Once data is no longer required, it is securely deleted or anonymised.

Contact

If you have any questions, concerns, or requests relating to this Privacy Policy or the way befriendingmonmouthshire.org.uk handles your personal data, please get in touch with our team:

This Privacy Policy was last reviewed and updated in 2026